Our audit found that the Department of Administration (DOA) Division of Purchase and Contract (P&C) did not take appropriate corrective action to address four of the six recommendations made in a September 2008 performance audit report including: 1) Retain adequate documentation of how vendor performance issues are resolved; 2) Automate contract monitoring; 3) Automate complaint tracking; and 4) Provide training to its staff specific to monitoring punch-out catalogs. DOA agreed with our findings and recommendations. Details about each item are provided in the Audit Findings, Recommendations, and Responses section of the report.

Division/Office
Audit Reports
Fiscal Control / Financial-Related
Document Entity Terms
General Government
First Published