HelpDesk Internships

The North Carolina Office of the State Auditor is seeking a student that is willing to learn on the job to serve as our HelpDesk intern. In this position, you will get the opportunity to work with our Information Technology (IT) Division on daily tickets that are received when it comes to providing technology assistance to agency employees. 

In this internship, you would be supervised and trained by current full-time employees to gain the experience to independently complete HelpDesk tickets as they arrive within IT Division. Tasks include managing the HelpDesk ticket system, interacting both virtually and in-person with employees that are experienced with technology issues, and closing out HelpDesk tickets in a timely manner.

Qualifications

• Rising junior or senior majoring in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field with a minimum of a 3.0  GPA

Program Details

• Competitive hourly rate
• Supervised completion of projects and tickets assigned to the OSA HelpDesk
• Internship will be hosted in the Raleigh office
   

How to Apply

Interested candidates should complete the Internship Program Application by clicking the link below.

Apply Here

Attach the 3 following supplemental documents when replying to the submission email:

• Resume
• Copy of Transcript
• Faculty/professor letter of recommendation(s) – minimum of one

Application Open Date: Monday, February 2, 2026

Application Deadline: Friday, February 27, 2026

Candidates selected for interview will be contacted by Tuesday, March 31, 2026

For questions, contact osa.internprogram@ncauditor.gov